Welcome to the Official Website of Utilities Board of Rainbow City

Our Mission

At Utilities Board of Rainbow City, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs...Payment Options... 

1.  In person, at our Business Office located at 1540 Sutton Bridge Road

2. Mail:  P.O. Box 680, Gadsden, AL. 35902

3. Drop Box located on the front side of our office building

4.  Automatic Payments: Credit/Debit Cards or Checking/Savings Account

5. Online on this website

6. Phone in your payment to Customer Service.

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways...Conservation Tips

Take a Moment to Think About It

Take a Moment to Think About It

October 01, 2023

The value of water is immeasurable.

Every October the water community reflects on A Day Without Water to better educate, appreciate, and understand this incredible resource. The Water Industry’s most important mission is to preserve and protect water for generations to come (both animal, plant and human generations!). 

For many, living without fresh flowing water is a stark reality. When water is unavailable, communities stop functioning. Water is used to prepare meals, baths, sanitation, hydration, industry, agriculture, and so much more. 

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