Welcome to the Official Website of Utilities Board of Rainbow City

Our Mission

At Utilities Board of Rainbow City, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs...Payment Options... 

1.  In person, at our Business Office located at 1540 Sutton Bridge Road

2. Mail:  P.O. Box 680, Gadsden, AL. 35902

3. Drop Box located on the front side of our office building

4.  Automatic Payments: Credit/Debit Cards or Checking/Savings Account

5. Online on this website

6. Phone in your payment to Customer Service.

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways...Conservation Tips

Cooling Off This Summer: The Importance of Hydration and Water Conservation

Cooling Off This Summer: The Importance of Hydration and Water Conservation

June 01, 2025

June marks the official start of summer, bringing longer days, sunshine, and warmer temperatures.

With the heat comes the increased need to stay hydrated, but it’s also a time when we need to be more mindful of our water usage.

Read the full article »