Utilities Board of Rainbow City offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Online Bill Payment
If paying your bill Online just click the green "Pay Your Bill Now" button. Have your account number handy and follow the prompts. .
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account or your credit/debit card and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check. To set up recurring payment on your credit/debit card, access your account from this website or call our business office.
Payment Drop-off Location
You may pay your bill in person at our office address or place it in the drop box located by the front door. We accept cash, check, money orders or credit/debit cards. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven to ten business days to post to the customer's account. Please consult with your bank for more information.
Utilities Board of Rainbow City
P.O. Box 680
Gadsden, AL 35902